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Service availability

Our services are available only where local law permits. We do not offer our platform in jurisdictions where online wagering is prohibited by statute. Users accessing modus99 from supported regions — including Jakarta, Surabaya, Bandung, Medan, and Semarang — should verify their own local regulations before opening an account. We comply with applicable regulatory frameworks in each supported jurisdiction and reserve the right to suspend service in any region where legal status becomes uncertain. Account holders are solely responsible for confirming that their access and use of modus99 comply with their own jurisdiction's law. Any user engaging with our platform implicitly accepts this jurisdictional limitation.

Account eligibility

To open an account on modus99, applicants must meet eligibility criteria set by applicable local law. We do not specify a minimum age in marketing materials; instead, users are responsible for verifying that they meet their jurisdiction's legal requirements before registration. The account-opening process requires a valid email, phone number, and identity verification through KYC checks before first withdrawal. Account holders must provide accurate personal information. False information, duplicate accounts, or suspected fraudulent registration may result in account suspension and fund forfeiture. We reserve the right to decline account applications or suspend accounts at our discretion in compliance with anti-money-laundering and other regulatory standards.

Local-law responsibility

Users are entirely responsible for confirming that their use of modus99 complies with the laws and regulations of their own jurisdiction. We provide a platform for entertainment in supported regions; however, the legal status of online gaming varies by country and region. Some jurisdictions strictly prohibit all forms of online wagering, while others permit it under specific licenses or restrictions. It is not our role to advise users on their local legal obligations. Before funding an account or placing any selection, users must independently verify that online gaming is legal where they reside. Continued use of modus99 constitutes acceptance of this responsibility. We are not liable for any legal consequences arising from a user's violation of their own jurisdiction's laws.

Data and privacy scope

modus99 collects personal data — including name, email, phone, date of birth, address, and payment details — for account verification, transaction processing, and regulatory compliance (KYC). This data is encrypted in transit using SSL and stored securely on protected servers. We do not sell personal information to third parties. Data is shared only with payment processors, fraud-detection vendors, and government agencies where required by law. Our privacy policy (linked in the footer) details data retention periods, user rights (access, correction, deletion), and complaint procedures. Users concerned about data handling may contact our privacy team via email for clarification. All data processing complies with applicable data-protection standards.

Contact for legal inquiries

For legal, compliance, or regulatory inquiries, users and authorities may contact modus99 via the official email address listed in the footer of this site or through the account support channels. Legal inquiries are typically routed to our compliance team and acknowledged within one to two business days. For disputes, users should first attempt resolution through our standard customer-support process. If unresolved, alternative dispute resolution or local legal counsel may be pursued per applicable law. We maintain records of all significant correspondence and cooperate with law-enforcement and regulatory agencies as required by jurisdiction. Response times may vary depending on the nature and complexity of the inquiry.